Not A Stretch: How MurFest found success uniting alternative therapies amidst scepticism

Some swear by it, others swear at it – alternative treatments and therapies tend to spark intense debate between supporters and detractors. Also known as traditional or complementary treatments, it covers practices not within mainstream or Western healthcare – think body movement therapies like yoga or tai-chi as well as herbal remedies. 

On the one hand, many of these treatments and remedies have not been scientifically proven, while plenty of traditional or herbal health products have been tested unsafe for consumption, on the other hand, alternative healthcare is establishing more legitimacy. In Malaysia, traditional and complementary medicine (T&CM) has been recognised as part of the national healthcare system, with regulatory measures enforced upon T&CM practitioners and services since 1 March 2021. This includes traditional Malay medicine, traditional Chinese medicine, traditional Indian medicine, homoeopathy, chiropractic, osteopathy, and Islamic medical practices.

According to market research firm Euromonitor International, the Covid-19 pandemic has catalysed sales of herbal or traditional consumer health products in Southeast Asia – it is expected to grow by a CAGR of 5% to 2025 in real terms, mainly driven by the Philippines, Vietnam, Malaysia, and Indonesia.

One festival in Malaysia seeks to unite all its practitioners as divisive as alternative treatments can be. MurFest, an annual wellness and lifestyle festival, has been bringing together practitioners and trainers of complementary therapies from all over the world for a 3-day-2-night retreat in Klang Valley. Its trainer-led sessions include meditation, breathwork, movement-based therapy, nutrition, Pranic Healing, sound healing, yoga and pilates. 

Shobie Malani, the co-founder of MurFest, is no stranger to the doubt surrounding alternative treatments. But the event management entrepreneur believes in creating a “safe space” for the practitioners of these complementary therapies. 

She chats with Asia Connects about how she navigated the challenging beginnings of MurFest and the stark evolution that the alternative wellness space has seen in recent years.

Asia Connects: What was your journey with alternative treatment?

Shobie: It was around 2011. I took a solo trip – something which I’ve never done before – to Bali. Shortly before that, I had gone through many tribulations trying to conceive. It created a lot of stress and pain, so my doctor told me to not think about it so much and take a holiday. 

So, off I went to Bali, and it was by chance that I stumbled upon something called the Bali Spirit Festival (an annual music, dance and yoga festival held in Ubud). There, I was introduced to aromatherapy with essential oils. I found much healing, so I kept practising it. And within three months of returning from Bali, I conceived! We went on to have our first child. 

So, if you ask me about alternative therapy, I’m a big fan. I don’t condemn modern medication. I feel that Asians have such a rich cultural heritage of alternative therapy, but we don’t take it seriously. We seem to be struggling to accept the culture and the gifts that our forefathers, our nenek moyang (ancestors), have given us. That’s why I felt the need to start a wellness festival in Malaysia that brings together trainers of different alternative therapy modalities. They have these ‘gifts’ to share with people. And it is not something forbidden or undoable. We are talking about simple practices like Reiki healing, EFT (emotional freedom technique), energy healing, and so on.

AC: How did the concept and name for MurFest come about? 

Shobie: The festival was conceptualised in 2011. Attending the Bali Spirit Festival made me realise what was lacking in Malaysia – a safe space for people to explore different treatment modalities, whether for emotional health or physical and mental wellness. So, I aimed to bring people from all walks of life together over a three-day weekend retreat, where you could bring your family and make it a whole family affair. 

The name of the festival was initially the Malaysian Urban Retreat Festival. As the years went by, we no longer wanted to limit it to just ‘Malaysian’. We attract many overseas participants and trainers and want our brand to expand to other countries. So we rebranded to MurFest by our third or fourth year. 

AC: How was it like getting MurFest off the ground? 

Shobie: There were plenty of challenges in the early days. We were lucky to receive great support from the Ministry of Tourism and the Ministry of Youth and Sports. The Ministry of Tourism was promoting Malaysia as the hub of medical tourism in Asia. Our festival was aligned with that goal as it attracted health- and wellness-conscious visitors from the Asian region. The Ministry of Youth and Sports also saw our festival as providing the mental and emotional support that complements their aim to grow physical sports and wellbeing. 

While getting government support was great, we still needed funding. In the first year, we had to raise about RM200,000 to get the festival up and running. That was a big challenge. 

AC: It cost RM208.93 for an all-access pass to over 100 workshops in the 2019 festival, right? Why not raise the price if it does not cover the cost?

Shobie: Yes, we wanted to keep the price affordable. My goal was that every Malaysian would have the chance to attend it at least once. The festival has changed many lives. Many people made lifelong friendships through it, and some said participating in a few MurFest workshops helped them come out of the darkness. 
 

AC: So, how did you raise the money?

Shobie: Most of our funds come from sponsorship. In our first two years, we had to knock on many doors, explaining to brands and businesses repeatedly what wellness is and its potential. And many of them were sceptical or uncertain. But slowly, we manage to amass a strong network of brands and sponsors. In the last six to seven years, my conservative estimation is that we have had over 300 brands and sponsors for MurFest. 

AC: How the tables have turned, indeed! How have your fundraising strategies evolved?

Shobie: These days, we no longer seek out major brands to be our sponsors or partners. One reason is that many major brands now run their wellness and lifestyle events, so they tend to keep the money within themselves. The second reason is that we want to work with smaller brands that need targeted exposure among our festival’s wellness-centric, fitness-centric and lifestyle-oriented crowd. These brands have much more opportunities to grow organically with us. 
We still get noteworthy sponsors. One of them is Sony, which may not seem to have much to do with wellness. But the brand was trying to promote its line of studio speakers and wanted to establish connections with dance, yoga, or fitness studio owners.
 

AC: So brands not usually associated with health and wellness are also tapping into the market?

Shobie: Absolutely. The wellness consumer base is growing. What also helped was that the Malaysian Health Ministry has established the T&CM division to approve and certify different modalities of traditional treatment. So now, people who have been practising these modalities can get themselves properly certified and then go out to teach and help others.
You can see the shift with MurFest. In our first year, we had only about 300 to 400 participants and about 30 trainers conducting workshops. But in 2019, which was our last physical MurFest event before the pandemic, we saw 3000 to 4000 attendees over that weekend and about 100 trainers. 

The pandemic drove many human resources managers to realise how vital is their staff’s mental and physical wellness, so we run training on stress management and behavioural programmes. We have also started branching out into conducting corporate sessions. All in all, the awareness and interest in the complementary treatment space have grown tremendously. 

AC: How has the Covid-19 pandemic affected MurFest and its trajectory?

Shobie: We had to take a break from holding physical festivals in 2020 and 2021. We did conduct free sessions online during that time. 
At the end of this year, MurFest will be back physically. The pandemic showed us a pressing need to address mental health issues and awareness. So, unlike previous years whereby our programmes and workshops run the gamut, we are focusing this year’s festival on mental health. 

We want to create a safe space and a catalyst for both a parent and child to be able to talk while the right kind of people can sit with them and help them through it. That means many dialogue sessions with trainers, clinical doctors, and non-clinical practitioners about psychology – especially between parents and children. This will be our aim for this year and the next.

AC: How did the pandemic spark this new focus of MurFest? 

Shobie: As people were forced to stay home during the multiple lockdowns, family members started spending more time together. Yet that also means that people now learn more about each other. You learn more about your spouse, your children, and what goes on in their lives. Suddenly, people realised that there were many things they did not know. This means they need better communication skills and a more open and honest mindset to navigate the increased interaction. 
 

AC: On that note, can you tell us more about how you stay mentally resilient amidst juggling entrepreneurship – which we know can be demanding – and family obligations?     

Shobie: Delegation is key. Being a passion-oriented creative works wonders at building up the business at work. But to sustain what has been built, one also has to look at the financial side of it. I have two kids and like to be a hands-on mum, but I’m also lucky to have hired a good helper at home, and we work things out together. I rely on my accounting team to knock some sense into me once in a while [laughs].
Many entrepreneurs are stressed out with the feeling that they need to know everything and do everything. That’s not true. You don’t know everything, you cannot be everything, and you cannot be everywhere. We need to know our weaknesses and get the right people to help sort us out.

Read Previous

Untangling Challenges: How Hairstory International is flipping the script for its industry

Read Next

Tackling the ugly side of the aesthetics business: How Beauty & Co builds integrity and impact

Most Popular